Washer users by “does not work” mean a lot of different malfunctions. Therefore, it is first necessary to understand what exactly is not working, and only then take action – to call a wizard or troubleshoot the problem yourself.
Which means that there’s been a break in the power supply. First of all, check it out:
If there’s nothing wrong with these parts, then it’s the machine itself. There is a complete list of possible malfunctions in the article “Why the washing machine is not turned on❓”. According to the experience of AmeriPro, the most frequent of them is the control module failure. And if you are not an electronics repair specialist, you cannot do without a technician.
The common situation is that when the washer is turned on, the program is selected but the washing does not start: the machine does not even pick up water. This happens because the door is not locked. Try to open the washing machine and close it again (before a characteristic click). You may have just closed the hatch of the machine loosely, so it does not work. If opening-closing does not work, then the door lock does not work. You can read “Why the washing machine does not lock the door❓” has a complete list of possible breakdowns. The most popular of them is a door lock fault (hatch locking device).
Sometimes the washer door is blocked, but the water is not collected and the machine is not washed. Models with display show water typing error. In that case, check:
If none of these tips help, your washing machine is faulty. For a list of possible breakdowns, see the article “Why the washing machine doesn’t pick up water”. The most common one is a failure of the water supply valve to the washing machine.
Usually users notice a broken motor when the washing machine is not spinning the drum. All possible reasons when the drum is not spinning are in the article. The most common malfunction is wear and tear on the engine brushes. They are too short and do not generate enough torque to rotate the drum.
Users often face such trouble. The washing machine on heated programs spins the drum for a while and then hangs. Models with a display usually show a heating error on the screen in the form of a number-letter combination, without a display the indicators blink. Washing programs in cold water (without heating) can go as usual. See the article “Why the washing machine is not heating the water”, it has a complete list of reasons why it is not heating.
The machine hangs with water in the drum and does not move to the next program cycle (rinsing, spin). Models with display give out on the screen an error drain, washer without screen show an error blinking lights on the control panel.
⚠️Note: The lack of drains differs from heating problems in that the machine hangs with water at the end of the washing cycle. And if there is a heating malfunction – at the beginning of the program or immediately at switch-on.
Before you call us, check it:
If our advice does not help you, you should look for the fault inside the machine. Here is a separate article that summarizes all the reasons why the washers drain does not work. In the experience of AmeriPro technician, pump failure is the most common reason for the lack of a drain. The drain pump does not work, so the washing machine can not release water.
Housewives detect a malfunction this way:
In the first case, the root cause is the lack of drain, the washer does not drain, so it does not come to spinning. If spinning really does not work, and the drum is not gaining momentum, then check:
At this point, the range of possible problems that can be solved by your own efforts ends. In the article “Why the washing machine does not spin” there is a complete list of breakdowns that do not work spinning. Most often, the motor brushes fail: they wear out and do not create enough electromagnetic field to rotate the drum.
If you checked your washing machine on the checklist and made sure you had a breakdown, call AmeriPro at ️(800) 657-0765
We will arrive with the right parts within 24 hours and repair your washing machine at your home.
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